{"title":"Services","description":"\u003cp\u003eBrowse our Services collection. Free Shipping.\u003c\/p\u003e","products":[{"product_id":"migration-service-from-hub-1-2242-222-to-hub-2-2245-222","title":"Migration Service From Hub 1 (2242-222) to Hub 2 (2245-222)","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eIf you’ve determined that your Insteon Hub 1 hardware has failed, or you simply want to upgrade to take advantage of Amazon Alexa and Google Assistant integrations (among other benefits of a Hub 2), we offer migrating your account and all linked devices to a new Hub 2. With a successfully migrated hub you can avoid the hassle of starting over from scratch - which can be quite a lot of effort, especially for larger installations and\/or complex scenes, and schedules.*\u003c\/p\u003e\n\u003cp\u003e *NOTE: X10 device control is not supported in Hub 2.\u003c\/p\u003e\n\u003cul data-rte-list=\"default\"\u003e\u003c\/ul\u003e","brand":"Insteon","offers":[{"title":"USA","offer_id":49568756203747,"sku":"qjj1787269787768","price":81.57,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0734\/2961\/4819\/files\/migration-service-from-hub-1-2242-222-to-hub-2-2245-222_1.png?v=1787269793"},{"product_id":"insteon-digital-gift-card","title":"Insteon Digital Gift Card","description":"\u003cp\u003eShare the convenience and comfort of a connected home with an Insteon Gift Card. Perfect for friends, family, or neighbors, this electronic gift card lets them explore the smart home experience, making life more convenient, safe, and fun.\u003c\/p\u003e\n\u003cp\u003eClick on \"I want to send this as a gift\" and enter the recipients email address along with a custom message and we'll send it off to them on your behalf when your order is complete. You can even specify a date for when the email will be delivered so you can surprise someone on a birthday or other special occasion. \u003c\/p\u003e","brand":"Insteon","offers":[{"title":"$25.00","offer_id":49568756269283,"sku":"mtk1787269788574","price":17.75,"currency_code":"USD","in_stock":true},{"title":"$50.00","offer_id":49568756302051,"sku":"gvq1787269788575","price":32.0,"currency_code":"USD","in_stock":true},{"title":"$100.00","offer_id":49568756334819,"sku":"chd1787269788576","price":72.0,"currency_code":"USD","in_stock":true},{"title":"$200.00","offer_id":49568756367587,"sku":"nxa1787269788577","price":120.0,"currency_code":"USD","in_stock":true},{"title":"$300.00","offer_id":49568756400355,"sku":"ezt1787269788578","price":234.0,"currency_code":"USD","in_stock":true},{"title":"$400.00","offer_id":49568756433123,"sku":"rgn1787269788579","price":264.0,"currency_code":"USD","in_stock":true},{"title":"$500.00","offer_id":49568756465891,"sku":"ivp1787269788580","price":385.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0734\/2961\/4819\/files\/insteon-digital-gift-card_1.png?v=1787269794"},{"product_id":"health-check-service-for-insteon-hub-2","title":"Health Check Service for Insteon Hub 2","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eWe understand the frustration that comes with technical issues and the importance of having a reliable solution at hand. Our hub 2 health check service utilizes your stored back-end hub device data and compares it to the actual hub data to swiftly identify and resolve any potential issues plaguing your system and maximize efficiency. This comprehensive diagnostics service empowers you, with our help, to take control of your hub's health effortlessly. \u003c\/p\u003e\n\u003cul data-rte-list=\"default\"\u003e\u003c\/ul\u003e","brand":"Insteon","offers":[{"title":"Single Home","offer_id":49568756760803,"sku":"pzl1787269790220","price":98.97,"currency_code":"USD","in_stock":true},{"title":"Multi Home","offer_id":49568756793571,"sku":"nad1787269790221","price":151.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0734\/2961\/4819\/files\/health-check-service-for-insteon-hub-2_1.png?v=1787269795"},{"product_id":"insteon-connected-home-access","title":"Insteon Connected Home Access","description":"\u003cp data-pm-slice=\"0 0 []\"\u003ePurchase 1 or 2 years of Insteon Hub service and get all the benefits to go along with your Insteon Hub.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExclusive Offer for New Insteon Hub 2 Customers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNow when you purchase a new Hub 2 from Insteon or one of our authorized dealers, you will receive one year of Insteon Connected Home Access at no charge. You will receive the offer email with unique code once you've onboarded your Insteon Hub 2 using the Director mobile app. Just follow the link in the email and enter the code at checkout for a free year of access.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThis offer starts March 18, 2025 and applies to customers without a prior Insteon Connected Home Access account and a new, never-been-used Hub 2 purchased through Insteon directly or one of its authorized dealers.\u003c\/em\u003e\u003c\/p\u003e\n\u003cstyle\u003e\n    \/* Scoped styles that won't affect the header *\/\n    .faq-section body {\n      font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;\n      margin: 0;\n      padding: 20px;\n      background-color: #3f3f3f;\n    }\n    \n    .faq-container {\n      max-width: 1200px;\n      margin: 0 auto;\n      padding: 20px;\n      color: #3f3f3f;\n    }\n    \n    .faq-section p {\n      color: #333;\n    }\n    \n    .charts-container {\n      display: flex;\n      gap: 20px;\n      flex-wrap: wrap;\n    }\n    \n    .chart-wrapper {\n      flex: 1;\n      min-width: 300px;\n    }\n    \n    .faq-details {\n      background: #fff;\n      border: 1px solid #3f3f3f;\n      border-radius: 20px;\n      margin-bottom: 20px;\n    }\n    \n    .faq-summary {\n      padding: 15px 20px;\n      cursor: pointer;\n      background: #fff;\n      font-weight: 500;\n      border-radius: 20px;\n      color: #3f3f3f;\n      transition: all 0.2s ease;\n      list-style: none;\n      display: flex;\n      justify-content: space-between;\n      align-items: center;\n    }\n    \n    .faq-summary::-webkit-details-marker {\n      display: none;\n    }\n    \n    .faq-summary:after {\n      content: '▼';\n      font-size: 0.8em;\n      transition: transform 0.2s ease;\n    }\n    \n    .faq-details[open] .faq-summary:after {\n      transform: rotate(180deg);\n    }\n    \n    .faq-content {\n      padding: 20px;\n      overflow-x: auto;\n    }\n    \n    .faq-item {\n      margin-bottom: 20px;\n      padding-bottom: 20px;\n      border-bottom: 1px solid #e8e8e8;\n    }\n    \n    .faq-item:last-child {\n      margin-bottom: 0;\n      padding-bottom: 0;\n      border-bottom: none;\n    }\n    \n    .faq-question {\n      margin-bottom: 10px;\n      font-weight: 500;\n      color: #3f3f3f;\n    }\n    \n    .faq-answer {\n      color: #333;\n      line-height: 1.5;\n    }\n    \n    .faq-answer a {\n      color: #3f3f3f;\n      text-decoration: underline;\n    }\n    \n    .faq-answer a:hover {\n      text-decoration: underline;\n    }\n    \n    @media (max-width: 768px) {\n      .chart-wrapper {\n        flex: 100%;\n      }\n    }\n  \u003c\/style\u003e\n\u003cdiv class=\"faq-section\"\u003e\n\u003cdiv class=\"faq-container\"\u003e\n\u003cdiv class=\"charts-container\"\u003e\n\u003cdiv class=\"chart-wrapper\"\u003e\n\u003cdetails class=\"faq-details\"\u003e\n\u003csummary class=\"faq-summary\"\u003eFAQs\u003c\/summary\u003e\n\u003cdiv class=\"faq-content\"\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eHow do I find what my Insteon Connected Home account email is?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eIf you already have an Insteon Connected Home account, enter the email used to log into your Insteon mobile app prior to adding this item to your cart. If you are unsure which email is associated, follow these steps to find your Insteon Connected Home account email.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eI cannot log into the app. Now what do I do?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eIf you are unable to log into the app, contact us at support@insteon.com and include a photo of the bottom of your Hub. We will then provide you with the email associated with that Hub.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eDo I have to buy a Hub and Connected Home Access to control my Insteon devices?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eNo, you can manually link devices, create scenes, virtual 3-way circuits, custom ramp rates, and custom on-levels. However, to take advantage of the Director app to onboard\/delete devices, update device settings, intuitively set scenes and schedules, get push and email notifications, and use voice control via Alexa and Google Assistant, a Hub and Connected Home Access are required. Learn more about manually programming Insteon devices without a central controller.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eAfter I buy Connected Home Access, how long will it take for my access to be enabled?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eAllow up to 30 minutes for the access to take effect after successfully completing your order. However, if you do not provide the correct Insteon Connected Home account email, your access will not properly be applied and may take 1-2 business days to resolve.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eHow does the coupon code work and how will I be billed?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eYou should have received an email with your coupon code for one year of Connected Home Access at no charge. If you have not already downloaded the Director app and created an account, please do so now before continuing so you can receive your code via email. Please enter the code at checkout to receive one-year of Hub access at no charge.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eI own more than one Hub. Do I have to purchase Connected Home Access for each one?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eIf you have one account with multiple Hubs, for now, purchase a single Connected Home Access. If you have multiple accounts (one for each Hub), you'll need to purchase Access for each account.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eThe light on my Hub is red and I can't log into the mobile app. Will buying Insteon Connected Home Access make it work again?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eThe short answer is no. We recommend a power cycle (unplug the Hub from power, wait 30 seconds, plug it back in and wait up to five minutes). If the light on the front of the Hub turns green you should be good to go. Visit our Hub connection diagnostics page for more help.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eMy Hub is dead. What are my options?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eWe offer a migration service for Hub 2 and from Hub 1 to Hub 2.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003cdiv class=\"faq-question\"\u003eI factory reset my Hub. What should I do?\u003c\/div\u003e\n\u003cdiv class=\"faq-answer\"\u003eYou will need to go into the app, delete the house and then perform a factory reset on each of your Insteon devices before re-adding the Hub and then adding your devices back.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Insteon","offers":[{"title":"1 year","offer_id":49568756826339,"sku":"wbx1787269791504","price":30.36,"currency_code":"USD","in_stock":true},{"title":"2 years","offer_id":49568756859107,"sku":"zua1787269791505","price":45.44,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0734\/2961\/4819\/files\/insteon-connected-home-access_1.jpg?v=1787269796"},{"product_id":"migration-service-for-insteon-hub-2-2245-222","title":"Migration Service for Insteon Hub 2 (2245-222)","description":"\u003cp\u003eIf you’ve determined that your Insteon Hub 2 hardware has failed, we offer a service to have the account and all linked devices migrated to a new Hub 2. With a successfully migrated hub you can avoid the hassle of starting over from scratch - which can be quite a lot of effort, especially for larger installations and\/or complex scenes, and schedules.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003cb\u003eDetail instructions are below - please read all before adding to cart.\u003c\/b\u003e\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul data-rte-list=\"default\"\u003e\u003c\/ul\u003e","brand":"Insteon","offers":[{"title":"USA","offer_id":49568757874915,"sku":"gfw1787269794067","price":85.16,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0734\/2961\/4819\/files\/migration-service-for-insteon-hub-2-2245-222_1.png?v=1787269800"}],"url":"https:\/\/dewverna.com\/collections\/services.oembed","provider":"Dewverna","version":"1.0","type":"link"}